Aqua Jets Swim Club Grievance Procedure
The Aqua Jets Swim Club Grievance Procedure provides swimmers, parents, coaches, club leaders and
employees a system to address and report grievances in a productive, systematic way. Following these
Procedures provides the appropriate parties a means to properly investigate, intervene, and take disciplinary
action when needed.
WHERE TO REPORT:
For issues dealing with sexual misconduct, sexual harassment and/or sexually explicit or inappropriate
communication through social media:
• U.S. Center for SafeSport: 720-524-5640 or https://safesport.i-sight.com/portal
For issues dealing with physical abuse, emotional abuse, criminal charges and the use, sale or distribution of
illegal drugs:
• USA Swimming Safe Sport: [email protected] or
https://fs22.formsite.com/usaswimming/form10/index.html
For issues dealing with peer-to-peer bullying, coach-athlete bullying, parent issues, violations of the [name of
club] Code of Conduct and violations of the Minor Athlete Abuse Prevention Policy.
• These issues are handled at the club level following the procedures outlined below.
WHOM TO NOTIFY OF A GRIEVANCE
Regarding the Conduct of a Swimmer – Contact the swimmer’s coach.
• Should a parent or swimmer feel another swimmer’s conduct is inappropriate or violates the Aqua Jets
Swim Club Code of Conduct; the parent/swimmer should discuss these concerns with the coach of the
swimmer responsible for the violation (Responsible Coach). This complaint should be made in person
or in writing. Coaches will ensure the Aqua Jets Swim Club head coach is notified of the complaint and
will participate in assessing behavior.
Regarding the Conduct of an Assistant or Age Group Coach – Contact the Head Coach
• Should a parent or swimmer feel an Assistant or Age Group Coach’s conduct is inappropriate or in
violation of any Club policies or procedures, the parent/swimmer should notify the Head Coach of this
violation. This complaint should be made in person or in writing. The Head Coach will ensure that the
Aqua Jets Swim Club owner is notified of the complaint and will participate in assessing behavior.
Regarding Conduct of Head Coach – Notify the Aqua Jets Swim Club governing board.
• Should a parent or swimmer feel the Head Coach’s conduct is inappropriate or violates any Club
policies or procedures, the parent/swimmer should notify the club governing board of this
violation. This complaint should be made in person or in writing.
Regarding Parent or Official Conduct – Notify the Head Coach
• Should a parent or swimmer feel another Aqua Jets Swim Club parent’s or an official’s conduct is
inappropriate or violates any Club policies or procedures, the parent/swimmer should notify the Head
Coach of this violation in person or in writing.
Note: With the exception of issues, which immediately affect the health and safety of swimmers, all matters
should be discussed before or after a coaching session, as coaches should not be expected to deal with issues
during water time.
HOW GRIEVANCES WILL BE HANDLED
The Head Coach has the authority to impose penalties for infractions of the Aqua Jets Swim Club Athlete,
Parent and Coach Codes of Conduct or any behavior(s) they deem not conducive to the best interests of the
Club or other swimmers. Consequences are at the sole discretion of the coaches and may include, but aren’t
limited to, verbal warnings, dismissal from practice, contacting parents, temporary suspension from club
activities and expulsion. Involved parties will be informed of the processes and range of potential
consequences. The U.S. Center for SafeSport, USA Swimming and local law enforcement (if applicable) will be
contacted within 24 hours if a coach, parent, or swimmer violates the SafeSport Code for the U.S. Olympic and
Paralympic Movements, the USA Swimming Code of Conduct, Athlete Protection Policy, or local laws.
- Gathering Information: The appropriate individuals will contact the person who filed the grievance, and
the person against whom the grievance is being filed, to ask questions about what happened. In
addition, other witnesses may be contacted for more information. All information will be recorded on
the Aqua Jets Swim Club grievance procedure form. - Assessing Behavior: The behavior of the person(s) against which the grievance was brought, will be
assessed using club policies and facility rules, USA Swimming Code of Conduct, USA Swimming Safe
Sport policies, as well as applicable local and state laws. - Consequences will be given and disciplinary action will be taken, if appropriate. These consequences
and disciplinary actions will be decided using the following general guidelines:
a. Nature of the misconduct
b. Severity of the misconduct
c. Prior disciplinary actions
d. Adverse effect of the misconduct
e. Application of the Code of Conduct